Last updated: January 14, 2026
Welcome to RelaxaFlex™. The terms “we”, “us” and “our” refer to RelaxaFlex™, operated by BIGLIKEGROUP LTD. RelaxaFlex™ operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
By using the Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You may be required to provide accurate, current, and complete information, including billing and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or sold.
We strive to display product information accurately; however, colors and appearance may vary depending on your device. We do not guarantee that product appearance will exactly match what is shown online.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
Placing an order constitutes an offer to purchase. Orders are accepted only after payment is processed and confirmation is sent.
We reserve the right to refuse or cancel orders for any reason. All returns and exchanges are governed exclusively by our Return & Refund Policy.
Purchases are for personal or household use only and not for resale.
Prices are subject to change without notice and do not include taxes, shipping, or customs fees unless stated otherwise.
You agree to provide accurate payment information and authorize us to charge your payment method for all purchases and applicable fees.
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the product is handed to the carrier.
All content on the Services, including text, images, logos, videos, and designs, is owned by RelaxaFlex™, its licensors, or affiliates and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.
We may provide access to third-party tools “as is” without warranties. We are not responsible for any issues arising from your use of third-party tools.
We are not responsible for third-party websites linked through our Services. Accessing them is at your own risk.
RelaxaFlex™ is powered by Shopify; however, all transactions are between you and RelaxaFlex™. Shopify is not responsible for any purchases, disputes, or damages arising from transactions with us.
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of your data as described therein.
Any feedback you submit may be used by us for any lawful purpose without compensation. You confirm that you have the right to submit such content.
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect at any time.
You agree not to misuse the Services, violate laws, infringe intellectual property rights, transmit harmful code, or engage in fraudulent or abusive conduct.
We may suspend or terminate access to the Services at any time without notice for violation of these Terms.
The Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
To the maximum extent permitted by law, RelaxaFlex™ shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
You agree to indemnify and hold harmless RelaxaFlex™, Shopify, and affiliates from any claims arising from your breach of these Terms.
If any provision is found unenforceable, the remaining provisions remain in full force.
These Terms constitute the entire agreement between you and RelaxaFlex™ regarding the Services.
You may not assign your rights without our consent. We may assign these Terms freely.
These Terms are governed by and construed in accordance with the laws of England and Wales, and courts of England shall have exclusive jurisdiction.
Headings are for convenience only and do not affect interpretation.
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
For questions about these Terms, contact us at:
📧 info@app.relaxaflix-brand.com
📍 RelaxaFlex™ – BIGLIKEGROUP LTD
24 Arcadia Avenue
London, N3 2JU
United Kingdom